Services

I have over 8 years of experience in the technology industry working for start-ups and large enterprises. My core strengths are goal setting, bringing focus to solving problems and arranging all the pieces to achieve that goal. I have a strong passion for customer service and producing quality software.

Here are some of the services I provide on a consulting basis.

Testing

- Testing and evaluation of software during early stages of product development to meet stakeholders needs

- Test plan creation, bug writing, bug triage and metrics

- Comparison of competing products to inform stakeholders how they can better perform in today’s marketplace

- Consulting on due-diligence requests for companies engaged in mergers/acquisitions

Process

- Developing processes to resolve customer issues in a timely and efficient manner

- Audit existing processes and suggest improvements to stakeholders

- Bringing focus to a group that is off track on a troubled project

Coaching

- Training staff on testing related activities

- Mentoring staff on how to effectively deal with issues and recommend courses of action

- Creating relationships between all teams involved in the software business including support, development and sales.

Management

- Department and team assessments

- Outsourcing

- Recruiting , qualifying, interviewing and hiring of staff

- Job description writing

- Organization of projects

You can see my linked in  profile for more information on my background

The best way to contact me is at adamkwhite [ @ ] gmail dot com